Shipping Policy

Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation is received. You will receive an email notification once your order has shipped.

Shipping Rates & Delivery Estimates
We are pleased to offer free shipping on all orders shipped within the United States. Once your order has shipped, standard transit time is 3-5 business days. Total estimated delivery time, including processing, is approximately 4-7 business days from the date the order is placed.

Delivery timeframes are estimates provided by our shipping carriers and are not guaranteed. We are not responsible for carrier delays caused by weather, natural disaster, labor disputes, customs, or other events beyond our reasonable control.

Shipping Destinations
At this time, we only ship to addresses within the United States, including all 50 states. We do not currently offer international shipping, and we are unable to ship to APO/FPO addresses, U.S. territories, or P.O. boxes unless otherwise specified at checkout.

Order Processing Delays
During periods of high order volume, promotions, or holidays, processing times may be extended beyond our standard 1-2 business days. We will make reasonable efforts to notify customers by email in the event of a significant delay.

Address Accuracy
Customers are solely responsible for providing a complete and accurate shipping address at checkout. We are not liable for orders delayed, misdelivered, or lost as a result of an incorrect, incomplete, or outdated address provided by the customer. If a package is returned to us as undeliverable due to an address error, the customer may be responsible for additional shipping charges to reship the order.

Risk of Loss & Title
All items purchased are made pursuant to a shipment contract. This means the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not liable for packages that are lost, stolen, or damaged in transit once tendered to the carrier; however, we will make reasonable efforts to assist in filing a claim with the carrier on your behalf.

Lost, Stolen, or Damaged Packages
If tracking shows your order was delivered but you have not received it, please check with neighbors and any building management, and allow up to 48 hours, as carriers occasionally mark packages as delivered ahead of arrival. If the package still cannot be located, contact us at [email protected] within 30 days of the delivery date so we can assist with a carrier claim. We reserve the right to determine, at our discretion, whether a replacement or refund is issued for lost or stolen packages.

Order Changes & Cancellations
Because orders are processed quickly, we cannot guarantee that changes or cancellation requests submitted after checkout can be accommodated. Please contact us as soon as possible if you need to make a change, and we will do our best to assist before the order ships.

Questions
If you have any questions about your order or this Shipping Policy, please contact us at [email protected]