Return Policy

Return Eligibility
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging with all accessories, manuals, and materials included. Proof of purchase (order number or receipt) is required for all returns.

Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items sent without tracking and are not responsible for items lost or damaged in transit back to us.

Refunds
Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days. Please note that your bank or credit card provider may require additional time to post the refund to your account.

Refunds are issued for the cost of the item(s) returned. Original shipping charges (where applicable) are non-refundable, and return shipping costs paid by the customer are non-refundable.

Late or Missing Refunds
If you haven't received a refund within the timeframe above, please first check your bank account again, then contact your credit card company, as it may take some time before your refund is officially posted. If you've done this and still have not received your refund, please contact us at [email protected]

Non-Returnable Items
The following items are not eligible for return: items marked as final sale, gift cards, and items that show signs of use, damage, or missing components not resulting from a manufacturing defect. We reserve the right to refuse a return or issue a partial refund if the returned item does not meet the conditions above.

Damaged, Defective, or Incorrect Items
If you received an item that is damaged, defective, or not what you ordered, please contact us at [email protected] within 30 days of delivery with your order number and photos of the issue. In these cases, we will cover the cost of return shipping and provide a full refund or replacement at no additional cost to you.

How to Start a Return
To initiate a return, contact us at [email protected] with your order number and reason for return. We will provide instructions and the return address. Returns sent back without first requesting a return authorization may not be accepted.

Exchanges
We do not offer direct exchanges at this time. If you'd like a different item, please return your original purchase for a refund and place a new order.

Questions
If you have any questions about this Return Policy, please contact us at [email protected]